1. You are responsible for any delayed or lost or returned order due to an incorrect or incomplete address.
2. In case of wrong/non-delivery of an order caused by an incorrect or incomplete address, or where the recipient is unavailable to accept the delivery, arranging a redelivery will cost you 80% of the delivery charges.
Cancelling Your Order:
You may cancel an order without giving any reason during the period that your order is processing and not yet dispatched, and receive a full refund.
If the cancellation notice is received after the order has been dispatched, the order will be treated as a return.
Returning Your Order:
1. Any products for which a refund is requested are to be returned to us at OmniPack Company, Aleja Katowicka 66, 05-830, Nadarzyn, Poland. Storage Unit: Newshadrinks (Golchin Gmbh) at your cost.
2. For the order just returned:
– You will receive a refund of the price you paid for the products but NOT “Shipping & Handling, and Tax, which you paid when placing your order”.
As per clause 1, you must also cover the delivery cost for returning unwanted goods.
– We may make a deduction from the refund for loss in value of any products supplied, if the loss is the result of unnecessary handling by you.
3. In order for a return to be accepted, the product must be unsealed, unopened, unused, and resalable.
Although we guarantee the quality of any product which carries the Newsha name and certify that they are meeting the highest standards of quality, we do NOT make any exaggerated claims about the products’ performances or capabilities. Our health products are no substitute for a healthy lifestyle.
We, therefore, offer a further guarantee that allows you to exchange or get a refund for the products you are not completely satisfied with. (As per section “Returning Your Order”)
Tax & Other Charges:
The orders destined to Canada, Switzerland, and Norway might be subject to GST (Goods and Services Tax), PST (Provincial Sales Tax), HST (Harmonized Sales Tax), or customs duties which must be paid by the customer.